Thank you for reaching out. Please retain your receipt as proof of purchase for use of the warranty. The warranty schedule is listed within section 9 of this document. without charge for parts and labor by an authorized service center for RYOBI ® brand outdoor products (Authorized Ryobi Service Center). *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. By g2; August 25, 2016; No Comments; If your Ryobi battery is less than 3 years old then they will replace it for free!!! If a battery comes in a kit (with the tool and charger), no receipt is required. Where can I find and purchase replacement parts? RYOBI is the brand of choice for millions of homeowners and value-conscious professionals. Sign up today for new tool announcements, promotions, exclusive offers, The warranty period set out in these terms and conditions commences from the date of the sale of the Product by a retailer to the consumer. Discover drill drivers, saws, vacuums and much more here. Ryobi Warranty Rules: 2-Year Warranty. To replace a battery that is still under warranty, please contact our customer service at 877-655-5250. Me: "No I don't have the receipt handy I just moved and most of my stuff is packed and strewn about in boxes." You can purchase our RYOBI 18V ONE+ Lithium-Ion Upgrade Kit Here. Contact Ryobi Tools customer service. Then she asks about the receipt. All RYOBI Outdoor Power Equipment is covered by a 3-year limited warranty. Hello, William. We have this Whirlpool washing machine that we bought 1.5+ years ago with extra 3 years extended warranty from Harvey Norman. 55 posts. The rating plate attached to the product contains information required for the registration process. The registration confirmation receipt, which is sent out by e-mail, and the original invoice showing the date of purchase will serve as proof of the extended warranty. How can I get service on my RYOBI tool(s)? If a battery comes in a kit (with the tool and charger), no receipt is required. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. All batteries have a 3 year warranty only. Where can I show off some of the projects I've done with my RYOBI tools? Privacy Policy | These batteries will not charge on Ni-cad chargers. Your RYOBI battery is covered under a three year limited warranty. You must present proof of purchase. All ONE+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration. MY RYOBI is your exclusive area to access RYOBI services like online registration of your favourite tools, get extended warranties and more. WARRANTY INFORMATION FOR HAND-HELD PRODUCTS; COMPLETE WARRANTY INFORMATION (PDF) ryobi reconditioned warranty. What is the warranty for RYOBI Power Tools? Your RYOBI battery is covered under a three year limited warranty. This manufacturer’s warranty only covers Ryobi products that have been used for Do It Yourself (DIY) purposes. Visit your local Home Depot or visit HomeDepot.com to order. Power Tool Institute. Replacement parts can be ordered by calling RYOBI Customer Service at 1-800-525-2579. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.). Yes, with the exception of Lithium-ion batteries. Will all 18v batteries work with all 18v tools? Battery & Charger Warranty: All RYOBI 40V Lithium-Ion Outdoor Batteries and Chargers are covered by a 3-Year Limited Warranty. Ryobi® warranty application conditions . The trigger has gotten a little finicky and doesn’t always work. Monotone Maggy: "Yes we do, and we stand behind it." Sign Up By clicking sign … Ryobi will complete the work in a reasonable time, but in any case, within ninety days. About a month ago it went dead (looks like power problem, can't turned on at all), and since then i have been searching for its receipt to make claim for its warranty, unfortunately with no luck. The way Bunnings warranty works is that Ryobi then pays Bunnings for the cost of the replacement item, if Bunnings replaces it and Ryobi knocks the warranty back they're out of pocket. All Ryobi brand products are covered under a 2-Year Manufacturer's Warranty that is based upon the date of purchase. 18 August 2011 at 4:44PM edited 18 August 2011 at 5:08PM in Consumer Rights. Keep your receipt and share information found on your receipt with our customer service team if you ever need assistance. This warranty applies only to the original purchaser at retail and may not be transferred. the Product by a retailer to the consumer. A Hybrid product is one than can run off a battery OR an extension cord plugged into an outlet. "RYOBI" is a trademark of RYOBI Limited and is used by One World pursuant to a license granted by RYOBI Limited, Contact Customer Service: 1-800-525-2579 Call customer service (1-877-655-5250) with any battery issues and they will be able to assist or direct you to the closest service center. Keep your receipt and share information found on your receipt with our customer service team if you ever need assistance. (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) All RYOBI Brand Pool Products are covered by a 1-Year Limited Warranty. Ryobi will repair any faulty workmanship, and either repair or replace any defective part at our option. Proof of extended warranty registration must be provided with any tool that is returned for repair. All batteries have a 3 year warranty only. Double Your Apartment Storage Without Moving. It is the responsibility of the customer to register the tool for extended warranty. Can I bring in my Ryobi drill for a warranty repair without a receipt? Can I charge Lithium batteries with a NiCad charger? I have tried several remedies to revive the battery without … All Ryobi Outdoor Products purchased on or after January 1, 2009 are covered by a 3-Year Warranty. As one of the world's largest and most innovative power tool manufacturers, RYOBI specializes in making pro-featured power tools truly affordable. We would like to help. If a battery comes in a kit (with the tool and charger), no receipt is required. I google searched (ryobi 40v battery not charging) and it has 10 pages of issues regarding the battery. Information on your RYOBI product can be found on the black label located directly on your tool. In addition to any statutory rights resulting from the purchase, this product is covered by a guarantee as stated below. I agree to receive Email or SMS communications from RYOBI including DIY tips, tool tips and occasional special offers (opt out at any time). Terms and Conditions | Where can I find the model number and serial number of my Outdoor Product? I received a comment from someone who was told they could not return an item without a receipt because it was valued at over $50. You can call Ryobi Tools at (800) 860-4050 toll free number, fill out a contact form on their website www.ryobitools.com, or write a letter to One World Technologies, Inc, P.O. You must retain your receipt as proof of purchase for the use of warranty. If you do not have it just go to the Home … Lost Receipt, Can i get my warranty? December 2, 2020 By Escribir un comentario By Escribir un comentario All ONE+, 36V and 12V tools are now eligible for a 6 year replacement warranty with registration. Be aware that your return may get rejected if the value is over $50 and you don’t have your receipt. TBH I personally wouldn't care how you paid for the item so long as you have a receipt and it doesn't look like the tool has been mis-used/abused. We're proud to sell our tools exclusively through The Home Depot, where the values are unbeatable, the staff is knowledgeable and friendly - and you're just steps away from everything else you need to enjoy your RYOBI tools to the fullest. To expedite the process please have the battery in question as well as a compatible tool and charger. RYOBI specializes in making pro-featured power tools and outdoor products truly affordable. 17 replies 7.7K views cherilady Forumite. (Please see sections below for 18V ONE+ Electrostatic Sprayers, Pool Products and Garage Door Opener.) Monotone Maggy: "Well we cannot help you without a receipt" Me: "But you DO have a 3-year warranty on the part correct?" Your model number will either begin with a RY or a P or AC (accessory). service center within the warranty period. Today, RYOBI offers you more pro feature, affordable tools than ever, all backed by our 30-Day Satisfaction Guarantee and 3-Year Limited Warranty. This date has to be documented by an invoice or other proof of purchase. Please be aware if you are purchasing the Ryobi tools for the extended warranty, as this is a farce. You can take your product to your local Home Depot to send for repair. The 3-Year Warranty. If at all each placement battery or charger should come with a 3 warranty. DIY inspiration and project plans! Work will be performed without charge to you. Your RYOBI battery is covered under a three year limited warranty. The productinclud , ingany d efective partmus , tb e returned to an authorized Ryobi. Trending RYOBI 18-Volt ONE+ Cordless Full Size Glue Gun with 3 General Purpose Glue Sticks, 2.0 Ah Lithium-Ion Battery, and Charger Model# P305-P163 View the RYOBI 18V ONE+ Hobby and Crafting Tools RYOBI Garage Door Opener motors and belts are covered by a Lifetime Warranty. The warranty covers all defects of the product during the warranty period due to faults in workmanship or material at the purchase date. That's why RYOBI is the brand of choice for millions of homeowners, woodworkers, hobbyists, craftspeople, and value-conscious contractors.We have built our reputation by manufacturing power tools that increase your purchasing power and expand your capabilities. Yes. Your serial number can be found on this label and may begin with CS, OA etc. The warranty schedule is … How to get your Ryobi battery replaced. *Standard 4 year warranty, with an additional 2 year warranty available subject to online registration via ryobi.com.au. 1. Tool Warranty: All RYOBI 40V Lithium-Ion Outdoor Tools are covered by a 5-Year Limited Warranty. It is recommended that you electronically link your receipt (proof Of purchase) to the registration. Frustrated with Ryobi not honoring their warranty. Box 1207, Anderson, South Carolina, 29625, United States. Only a Lithium-ion charger can be used to charge Lithium-ion batteries. RYOBI 18V ONE+ Electrostatic Sprayers are covered by a 3-Year Commercial Warranty. The battery is designed to become defective within a year. "RYOBI" is a trademark of RYOBI Limited and is used by One World pursuant to a license granted by RYOBI Limited, Contact Customer Service: 1-800-525-2579 Tools that have not been registered or returned without the appropriate extended warranty paperwork will maintain the standard 2 year warranty only. RYOBI has every tool you need for DIY crafts, repairs, renovations and automotive work. This product has only been on the market for about a year and a half, so it cannot be older than that. RYOBI Warranty Information ... "Reconditioned Product Warranty - All Reconditioned Power Tools and Outdoor Products are covered by a one-year warranty. RYOBI is the brand of choice for millions of homeowners and value-conscious professionals. I was given the 1/2” Ryobi Impact Wrench for my birthday on January. Power Tool Institute, WARRANTY INFORMATION FOR HAND-HELD PRODUCTS, WARRANTY INFORMATION FOR 40V LITHIUM-ION OUTDOOR PRODUCTS, WARRANTY INFORMATION FOR GENERATOR PRODUCTS, WARRANTY INFORMATION FOR PRESSURE WASHER PRODUCTS, WARRANTY INFORMATION FOR RIDING LAWN MOWERS, WARRANTY INFORMATION FOR ELECTROSTATIC SPRAYER. Please retain your receipt as proof of purchase for use of the warranty. It's the Official Project Sharing Community of RYOBI Tools. A poof of purchase is required for any warranty repair to be completed. We have more than 2,0000 members-only projects and exclusive celebrity How-To projects to learn from! The guarantee period is 24 months for consumers and commences on the date when the product was purchased. All RYOBI Outdoor Products purchased on or after JANUARY 1, 2009 are covered by a 3-year warranty. For replacement of 4V, 18V, 24V, and 40V batteries that are not under warranty, please visit The Home Depot. While this is not stipulated anywhere on the Home Depot website it could very well be a store by store policy. This Limited Warranty applies to RYOBI hand tools defined as follows: Tape measures, Hammers, Shovels, etc. Terms and Conditions | All RYOBI Portable Power Tools and Bench/Stationary tools purchased on or after JANUARY 1, 2011 are covered by this 3-year warranty. Needless to say, I was aggravated, but figured that it was a just some sort of misunderstanding and that I'd call Ryobi and they would straighten it all out. Here we go. To claim under this warranty, the date of purchase of the Product must be evidenced by an invoice/receipt. Call customer service (1-800-860-4050) with any battery issues and they will be able to assist or direct you to the closest service center. She said that contrary to what the Ryobi rep had told me, Ryobi had informed her that they would not honor the warranty unless I could provide a written sales receipt. Can batteries be purchased separately from RYOBI tools? I contacted Ryobi because of the three year warranty you see everywhere on this page and on the packaging, but they will not honor the warranty without the receipt. What is the warranty for RYOBI Outdoor Products? Note: No other document, including a warranty extension certificate, is accepted as proof of the product being within the warranty period. Privacy Policy | All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. All RYOBI 18V ONE+ Portable Power Tools, Bench/Stationary, Outdoor Power Equipment, Batteries and Chargers are covered by a 3-year limited warranty. Here’s how it works: Find you purchase receipt. Check out RYOBI Nation! 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